Industry

Consumer & Retail

We help consumer-oriented businesses set up, stand out, and grow in Southeast Asia

HOW WE HELP

Navigate the journey from ambition to advantage

Our unique approach in the consumer & retail industry focuses on four fundamental pillars.

Southeast Asia presents a vast consumer landscape driven by a rapidly expanding middle class, diverse cultural nuances, and evolving digital channels. The rewards can be phenomenal, yet unlocking the opportunities requires a precise combination of local insights, strategic adaptation, and robust execution.

We draw on two decades of shaping successful market entries and expansions across ASEAN, helping clients capture sustainable growth in the consumer & retail industry. Whether B2C or B2B2C, we help to create winning product, distribution, and talent strategies and, if desired, execute on these on the client’s behalf.

Tackling the complexities of diverse cultures

Achieving true “product-profit-market fit” in Southeast Asia requires balancing global identity with local nuances, such as pricing, packaging, messaging, and regulations. We use rapid and novel feedback loops to to support this success.

Coherent distribution in a fragmented market

ASEAN’s fragmented retail landscape requires a skilled approach. Strong local partnerships accelerate market entry, but each country’s infrastructure and consumer behaviour call for a tailored, regionally precise strategy.

Resourcing for lasting customer success

In Southeast Asia, human-to-human trust underpins sales. Hiring local talent or forming alliances ensures cultural empathy, while robust pre- and post-sales support fosters loyalty and brand credibility.

Data-driven insights for continuous growth

With trends and customer preferences flip-flopping regularly, real-time analytics help refine offerings and channels. Although each ASEAN market is distinct, exploiting synergies across borders also builds value and fuels continuous growth.

Silberstein + Partners provided invaluable support during our expansion into Southeast Asia and has been our trusted partner for over 10 years. They are proactive, competent, professional, and extremely customer oriented. A very valuable one-stop business partner.

Urs Furrer, EVP International Region, Medela

Source: Medela AG
Success Story

Establishing an ASEAN presence in Singapore

Silberstein + Partners supported Medela in establishing and expanding their operations in Southeast Asia.

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Growth opportunities in the region